šĀ Terms & Conditions
Last updated:Ā January 2025
Welcome toĀ Luna Lamps!
These Terms and Conditions (āTermsā) outline the rules and regulations for using our website, purchasing our products, and interacting with our services. By accessing or making a purchase fromĀ Luna LampsĀ (the āSiteā), you agree to these Terms in full.
If you do not agree with any of these Terms, please do not use our website or services.
1. General Information
This website is operated byĀ Luna LampsĀ (āwe,ā āus,ā or āourā).
Throughout the site, the terms āwe,ā āus,ā and āourā refer to Luna Lamps. We offer this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
2. Products and Orders
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All products displayed on our website are subject to availability.
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We reserve the right to limit the quantities of any products or services that we offer.
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Product descriptions and prices are subject to change at any time without notice.
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We make every effort to display product colors and images as accurately as possible, but we cannot guarantee your deviceās display accuracy.
3. Pricing and Payments
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All prices listed on our site are in GBP.
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We reserve the right to modify prices without prior notice.
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Payment must be made in full at the time of purchase.
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We accept: Visa, MasterCard, PayPal.
4. Shipping and Delivery
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Orders are processed within 1-3 business days and shipped to the address provided at checkout.
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Delivery times vary by location and carrier.
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We are not responsible for delays caused by customs, postal services, or other factors beyond our control.
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Any shipping or delivery dates provided are estimates and not guarantees.
5. Returns, Refunds & Exchanges
We want you to love your moon lamp!
If you are not satisfied with your purchase, please review ourĀ Return Policy:
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Returns must be requested withinĀ 28 DaysĀ of receiving your order.
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Items must be unused and in their original packaging.
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Personalised or custom items areĀ non-refundableĀ unless damaged or defective.
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To initiate a return, please contact us atĀ info@lunalamps.co.uk
6. Intellectual Property
All content on this site ā including text, images, logos, designs, and product photos ā is the property ofĀ Luna LampsĀ or its content suppliers and is protected by copyright and trademark laws.
You may not reproduce, distribute, or exploit any part of this website without prior written permission.
7. Limitation of Liability
Luna Lamps shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or website.
Our total liability for any claim arising out of your use of the site or products shall not exceed the purchase price of the product in question.
8. Privacy
Your submission of personal information through the store is governed by ourĀ Privacy Policy. Please review it to understand how we handle your data.
9. Governing Law
These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law principles.
10. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice.
The latest version will always be posted on this page with an updated āLast Updatedā date.
11. Contact Us
If you have any questions about these Terms, please contact us at:
š§Ā Email: info@lunalamps.co.uk
šĀ Website:Ā www.lunalamps.co,uk